Privacy Policy

Last updated: November 4, 2026

Cypress Springs Assisted Living ("Cypress Springs," "we," "us") operates this website at cypressspringsalf.com. We know that families reach out to us during an important and often emotional time, and we take the privacy of the information you share seriously. This policy explains what we collect through this website, how we use it, and the choices you have.

Information we collect

Information you give us. If you use our tour request form, we collect your name, email address, phone number, preferred tour date, and any message you choose to write, including anything you share about your loved one. You can also contact us by phone or email, in which case we receive whatever you tell us.

Information collected automatically. Like most websites, our hosting provider may log basic technical information when you visit, such as your IP address, browser type, pages requested, and the date and time of the request. We use this only to keep the site running, secure, and free of abuse.

We do not ask for Social Security numbers, financial account details, or detailed medical records through this website. Please don't include them in the contact form. We'll discuss anything of that nature with you directly and securely during the admissions process.

How we use your information

• To respond to your questions and schedule tours.
• To follow up about care options and availability at Cypress Springs.
• To operate, maintain, and secure this website and prevent spam or misuse.
• To meet legal or regulatory obligations where they apply.

We do not sell your personal information.

Who can see it

Tour requests are delivered to our admissions and administrative team. We use trusted service providers to host this website and to receive and organize form submissions, and they may process your information on our behalf only as needed to provide those services. We may also disclose information if required by law or to protect the safety and rights of our residents, staff, and website.

Cookies, analytics, and third-party content

This website does not currently use advertising cookies or third-party analytics trackers. Our contact page embeds a Google Map showing our location; loading it may cause Google to receive technical information such as your IP address and set its own cookies, subject to Google's privacy policy. If we add analytics or other tools in the future, we will update this policy.

How long we keep it

We keep inquiry information for as long as we need it to respond to you and follow up about your family's search for care, and for a reasonable period afterward for our records. You can ask us to delete your information at any time (see below).

How we protect it

We use reasonable administrative and technical safeguards to protect the information you submit, including encrypted (HTTPS) connections to this website. No method of transmission over the internet is completely secure, so if your message is especially sensitive, please call us instead.

Your choices

You may contact us to ask what information we hold about you, to correct it, to delete it, or to stop receiving follow-up communications. Depending on where you live, you may have additional rights under applicable law, and we will honor valid requests.

Children's privacy

This website is intended for adults, including families and caregivers. We do not knowingly collect personal information from children under 13.

Resident information

This policy covers information collected through this website. Information we hold about residents as part of providing care is handled separately under our admissions agreements and applicable healthcare privacy laws.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page shows when it was most recently revised.

Contact us

Questions about this policy or your information? Reach us at:

Learn more about who we are or the care we provide.